Live chat for website, chat application on Facebook
To captivate the customers at international level you have to take your business by the collar. You seem to attract foreign visitors to your website involves an evident strategy. Eradicate the language barrier. A careful study concluded that the prospects would love to buy from the company which is communicated in their native language. And the ratio of likeness is 4 times greater than a company interacting with a single language. Furthermore, Forrester Research revealed that web visitors stay for longer times on the landing pages which are in their national languages.
The problem here is that there is no simplistic formula which can magically translate English language into Gaeilge, therefore to learn the tinges to create an innovation multilingual website this piece of writing will prove to be helpful.
Do we need to create a whole new website?
Are you thinking what I am thinking? I am sure your first question would be do you have to create an entire new website for each lingo. Partially this is true, you can replicate the exact same pattern in multiple languages and it would definitely not involve re-coding at the back end. Forget the user interface, and concentrate on the content quality. Let’s have a quick example; the taglines you would be using should also translate in other languages while you promote the business.
Another important aspect is the search engine optimization; don’t slip it out of your mind. Just because one keyword is popular in English does not mean that the conversion would be the ideal keyword in other languages. Identifying the important keywords and terminology is crucial for the business success. You would need to do thorough research for that and sadly there is no shortcut to it. Hence, you have to determine the key terms meticulously which corresponds the English words. You can find them through Google trends for the keywords which has got high ranking.
How would you handle URLs of the translated pages?
Here you have the option of creating sub domain (German.nameofthecompany.com), a sub-directory (nameofthecompany.com/German) or a top-level domain (nameofthecompnay.Sp).You can use any of them it is totally up to the discretion of your company. If the top level domain is popular and well known among masses then it is suggested to use for the multi-lingual websites. To stay ahead of your competitor you can purchase the already known top level domain or TLD to beat the chances of your competition in the bud.
To make it out more accurately you can take a detailed look at how much traffic your current domain is pulling in, and how much it can drive from other markets. Also collect feedback from the customers, it is vital. Your web page might be considered irrelevant if the domain does not belong to the same country and the sole purpose of all this practice to build an international customer base.
Multilingual customer support:
There are dozens of ways to build an effective website but customer service would be required anyway. Integrating livechat for website will help you reach into all corners of the world. Collaborative translation center will guide the business representative deal international customers. To get hold of prospects then and there it will be quite efficient and smart solved. Direct online support without any language barrier would be great. Installation of such application will enable you to personalize contact with your valued customers.
Do you need to promote through social media in multi-languages?
To lift the reputation and good-will social media plays a vital role. Thereby, efforts should be made in this department also. According to a research only Facebook owns 55% global penetration in this huge marketplace. Instead of spending your money on other advertising channels you should invest in social media marketing. Considering the intended audience you can use chatapplication Facebook also to add cut throat technology to your spectrum.